Privacy Policy
Emberwood Hollow respects your privacy and is committed to handling your personal information responsibly.
Information We Collect
When you place an order, we may receive your name, email address, shipping address, phone number (if provided), and order details.
How We Use Your Information
We use customer information to process and fulfill orders, arrange shipping, provide tracking information, respond to questions, and resolve order-related concerns.
Payments and Security
Payments are processed through our online store's payment providers, including Stripe. Emberwood Hollow does not directly receive or store your complete payment card details.
Sharing Your Information
We share necessary information with service providers involved in processing payments, operating our storefront, and delivering orders. We do not sell customer contact information.
Marketing Communications
We do not add customers to promotional email lists without their consent. Customers may opt out of marketing communications at any time.
Your Privacy Rights
You may contact us to request access to, correction of, or deletion of personal information we hold, subject to applicable legal and recordkeeping requirements.
Contact Us
For privacy questions or requests, please contact Emberwood Hollow through our store's contact page.
Policy Updates
This policy may be updated as our business practices or legal requirements change.